Inspired by Mickey Guyton’s song of the same name, “Heaven Down Here” tells the story of four disparate people who find themselves stranded in a local diner on Christmas Eve when a snowstorm hits the town.

Naughty or Nice inspector Isabel Haynes doesn’t anticipate anything out of the ordinary when she’s assigned to evaluate 11-year-old Charlie Duncan. However, soon, Isabel falls for Charlie’s widowed father Jason, which makes her question the rigid rules of her job. As Christmas approaches, Isabel must choose between following the holiday algorithm or following her heart.

Santa is back to help a couple solve a mystery and find romance. Zoey's wish to produce the perfect Christmas Festival becomes difficult when she clashes with partner Dalton while suspicious things happen that could to stop the festival.

A school teacher's quiet holiday season gets a jolt of spice when she accepts a 12 Dares of Christmas challenge from her sister while scrambling to ready her town for a Christmas exchange program with a suave, opinionated French teacher.

Kelly, a young mother, frantically searches for Hannah, her teenage daughter, who went missing after their car crashed outside of a small town in the middle of nowhere. Kelly desperately needs to find her before it’s too late.